By using our website you:
- Consent to non-financial personal information you provide for us to register you on our website, being used for that purpose;
- Consent to the creation and maintenance of a database recording the non-financial information you provide to MCC ;
We are committed to safeguarding the privacy of our customers. We appreciate that as our customer, you trust us with your personal information. In handling your personal information, we are bound by The Australian Privacy Principles (APPs) 2013, and the Privacy Act 1988 and, where applicable, other policies and codes of industry groups to which apply. This policy explains our general practices in handling personal information. If you need further information or have questions about our privacy practices or wish to gain access to your personal information, please contact us. The personal information collected may be used or disclosed by us for a secondary purpose related to the market movement information, but only if you would reasonably expect us to use or disclose the information for this secondary purpose. However for sensitive information, the secondary purpose must be directly related to the purposes above. If we request personal information about you, and you do not provide it, we may not be able to provide the Market movement services requested. The details of exactly what types of personal information we collect can be found on the forms we ask you to complete, on our website or other location, and in the questions we ask, for example but not limited to, your e-mail address, name, address, date of birth gender and phone number.
Disclosing your personal information
We may disclose your personal information to, market movement service providers, representatives of Guardianship and other group companies within the market cycles, industry associations, auditors, lawyers, accountants other professional advisers or as required by law. If you do not consent to the use and disclosure of your personal information as outlined, we will be unable to provide you with the market movement information services you have requested. Your continued use of this website indicates your consent to such use and disclosure of your personal information if required.
Access to your personal information
You can request access to your personal information by contacting us. If accessing your personal information will take an extended period of time, we will inform you of any likely delay. The Australian Privacy laws outline circumstances under which we may not agree to allow you access to some or all of your personal information. In such cases, we will give you a reason for our decision. We may charge for the cost of providing access to your personal information. We will inform you if such a charge applies before we proceed with your request.
Accuracy of your personal information
We will take reasonable steps to ensure that any personal information we hold about you is accurate, complete and up-to-date. Should your personal information change you accept responsibility to supply the most up to date personal information to MCC. Failure to supply the most up to date information could result in you not receiving MCC’s most up to date factual information eg if you change email address etc.
We will take all reasonable steps to protect any personal information we hold about you from misuse, loss or unauthorised access, modification or disclosure. We will have information security policies in place for both computer records and for our paper files, which aim to minimise the risk of unauthorised access to your personal information. Please contact us if you want further information about our security practices. Please notify us immediately if you become aware of any unauthorised use of this website by an Internet user or any other breach of security.
USE OF E-MAIL
If you send us an e-mail we may preserve the content if we consider it necessary to do so. Any personal information contained in your e-mail, including your e-mail address may be used to assist us to provide our factual information products and services. This may mean disclosing personal information about you to third parties outside MCC but only as explained above. You must be aware that e-mails are not necessarily secure and if you have concerns about the security of the contents of an e-mail then you should consider contacting us by other means. We are under no obligation to preserve any email sent to MCC.
Resolving problems related to your privacy
If you want to report a suspected breach of your privacy or you do not agree with a decision regarding access to your personal information, please contact us. We have an internal dispute resolution process to address such issues, and are more than willing to converse with you with regard to the matter and come to a resolution.
Information posted on our website / social media accounts
Third party content
Our web site / social media accounts are a publishing medium in that anyone may subscribe and then utilise the information we supply. We do moderate and attempt to control what is posted. If you complain about any of the content on our web site / social media, we shall investigate your complaint. If we feel, it may be justified we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to who is right, the substance of the complaint, or that of the person who posted the content. If we think, your complaint is vexatious or without any basis, we will decide as to whether or not to correspond with you about it.
Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.